Hello,
We apologize for the issue you are facing with updating your payment method. To access your FastSpring account, you can visit the FastSpring Checkout Page. You will need to enter the email address associated with your Rank Math PRO subscription to log in.
If you are having trouble contacting FastSpring, you can reach out to them through their Consumer Support page for assistance. They should be able to help you with any account-related issues.
If you continue to experience difficulties, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
How to Change or Update the Payment Method » Rank Math
i need our fast spring account email please
Hello,
Thank you for contacting the support.
We have added the email address in the sensitive data section.
If you have issues accessing you FastSpring account, please get in touch with them here:
https://fastspring.com/question-a-charge/
or
s******@f*************
Hope that helps.
thank you princess, another question when we look on our invoices it only has until 2022, we have been using rank math pro until 2023?
Hello,
Yes, last renewal was November 16, 2022, and it was good for one year. Your Rank Math subscription ended November 30, 2023.
When you are ready, you can choose a plan appropriate for you from our website: https://rankmath.com/pricing/
You can read FAQ’s and purchase AI credits here: https://rankmath.com/content-ai/
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
