Hello,
We apologize for the issue you are facing with the FAQ schema shortcode in Rank Math. It seems that you are unable to locate the shortcode field after adding your questions and answers.
In the FAQ Schema settings, the shortcode option should be available if you have configured everything correctly. However, if it is not showing up, it might be due to a specific configuration or a potential bug.
To assist you better, please reply to this ticket and include your site URL so that a human agent from the Rank Math Support team can take a closer look at your setup and help resolve this issue.
Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
It seems that you’re using a Rank Math PRO feature whereas the account you use to create the ticket uses a Free plan.
Since this account’s previous PRO plan has already expired, please purchase a new plan if you wish to receive PRO support.
However, if you have a PRO subscription from a different account, please search and forward a receipt from FastSpring.com so we can verify the purchase first.
Looking forward to helping you.
