Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hi, i use Elementor, so cant add FAQ using the block method, is it something that will be added to rank math now it works inside the elementor editor?
Hello,
We are sorry but we do not have a Block for Elementor.
If you test the page on Google’s Structured data testing tool, there shouldn’t be any errors:
https://search.google.com/structured-data/testing-tool/u/0/
If that is the case, there is nothing to worry about and it is just a waiting game until Google decides to include Schema for your website. Please note that although Rank Math adds proper schema to your website, it is ultimately Google’s decision if they want to include them with your website or not. It depends on a lot of factors, authority and backlinks being just the 2 of them.
Here’s what Google says:
“Google does not guarantee that your structured data will show up in search results, even if your page is marked up correctly according to the Structured Data Testing Tool.”
You can read more about the guidelines on this page:
https://developers.google.com/search/docs/guides/sd-policies
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
P.S: There are publications reporting that Google is not showing FAQ and HowTo Schema for a substantial number of websites so it may have nothing to do whether the code is added correctly or not.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
