FAQ Schema - Support

Resolved Danhai
1 month, 3 weeks ago

Rank Math free

Hi,
We are using Elementor Pro and facing an issue where Google is not indexing our posts. Here is the post URL: https://jobsfornationals.com/cracking-the-code-how-uae-retail-employers-can-attract-hire-retain-national-talent-in-2025/
We had initially create the FAQ using the accordion and enabled the FAQ. After facing the issues with Google we remove the entire section and submitted to reindexing. However we are still getting the same error: https://snipboard.io/j8OxzR.jpg
Is there a way to fix this so we can add the FAQ accordion back?

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
2 months, 2 weeks ago
Hello,

We apologize for the issue you are facing with Google not indexing your posts. It seems like there might be a problem with the FAQ Schema implementation on your site, especially since you mentioned using an accordion for the FAQs.

To properly add FAQ Schema using Rank Math with Elementor, please follow these steps:
1. Add the FAQ Block: In your Elementor editor, search for the FAQ by Rank Math block and add it to your post. This ensures that the correct Schema is generated automatically.
2. Fill in Your FAQs: Enter your questions and answers in the FAQ block. You can add more FAQs by clicking the Add New FAQ button.
3. Test Your Schema: After adding the FAQs, use the Google Rich Results Test to check if the FAQ Schema is valid. Make sure that all FAQs are visible and not hidden, as hiding them can lead to errors like missing mainEntity.
4. Check for Conflicts: Ensure that there are no other plugins or themes conflicting with Rank Math’s Schema generation. It’s best to use only one plugin for generating Schema to avoid conflicts.
If you continue to experience issues after following these steps, we recommend considering our professional setup service for a comprehensive review of your settings and to ensure everything is configured correctly according to the latest SEO standards. This service requires a PRO subscription.

Thank you for raising this concern, and we hope this helps resolve your issue! If you have any further questions or need assistance, please reply to this ticket, and a human agent will assist you further.

Sources:
Configuring “Schema Markup” in Rank Math for Rich Snippets » Rank Math
How To Fix mainEntity Schema Issues in Rank Math » Rank Math
Rakibuzzaman Siam
1 month, 3 weeks ago

Hello,

We deeply apologize for the unexpected delay in response. This ticket has been stuck in our drafts section for some reason.

Please note that in the free version of the Rank Math plugin, the only way to add FAQ schema is by using the FAQ block, which is available only in the Gutenberg block editor.

The FAQ option you see in the Elementor accordion is managed entirely by Elementor, and the corresponding schema is also added by them.

Hope that helps, and please don’t hesitate to let us know if you have any other questions.

Thank you.

RankBot
3 weeks, 2 days ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘FAQ Schema’ is closed to new replies.