FAQ Rich Snippet

#80413
  • Resolved Cell谩r L谩szl贸

    4 years, 2 months ago

    Rank Math free

    Hey RankMath!

    I added RankMath’s FAQ rich snippet to my post, but when I test it with Google Rich Snippets Tester Tool I don’t see that the snippet is added. It writes there is no FAQ Rich snippet to added that page.

    If I write the code of rich snippet, it works. So the tester tool is good.

    Is it a bug in your plugin? Or what is it? Can you help.

    Thank you very much,
    L谩szl贸 Cell谩r.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please ensure you are adding the FAQ schema correctly by following this guide: https://rankmath.com/kb/faq-schema-block/

    If you have followed all the steps correctly and the schema still won’t show, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Cell谩r L谩szl贸

    4 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Uzair

    4 years, 2 months ago

    Hello,

    Please note that the FAQ Block works only when you are using the Block Editor. If you are using a page builder, it might not work because it is not meant to be used with page builders like some of the themes include.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘FAQ Rich Snippet’ is closed to new replies.