FAQ Bug

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please share the affected URL so we can check the FAQ properly on the page?

Also, please the theme your using and if you’re using a page builder on your site.

Looking forward to helping you.

Thank you.

Hello,

Thank you for getting back to us.

I’m afraid, we’ll need to see the FAQ to be able to understand why it’s behaving the way that it is.

If the page has not been published, then you can give us temporal access to your site to be able to troubleshoot this issue. To share your website credentials with us, follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience. Thank you for choosing Rank Math.