Faq

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I logged in and checked the website settings.

You have added the FAQs using the FAQ Block and in the Schema Generator as well.

Please delete the FAQ Schema from the Schema Generator:

When you use the FAQ Block by Rank Math to add the FAQs, the FAQ Schema is automatically added to the post, you do not need to add it manually using the Schema Generator.

Once done, clear your website cache and check the URL with https://search.google.com/test/rich-results

I hope this helps. Looking forward to helping you.