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i subscribed to content ai but still i cant use it. its still giving me the learn more message why cant you just make it simple i pay yu give me accesss why doi hve to go through all these set ups!
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Hello,
Thank you for reaching out to us. We apologize for the inconvenience you are facing with accessing Content AI even after subscribing to it.
If you are facing issues with accessing Content AI after payment, it might be due to a few reasons such as not refreshing the credits or not having an active subscription plan.
To resolve this issue, please ensure that you have an active Content AI plan and that you have refreshed the credits. You can do this by going to WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:
After refreshing the credits, try using Content AI again, and it should work without any issues. If you continue to face problems, please let us know so we can assist you further.
We appreciate your patience and understanding. If you need any more help or have other questions, feel free to ask.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see the Content AI Creator subscription on your account. In this case, please try to disconnect and reconnect your Rank Math account again from WordPress dashboard > Rank Math > Dashboard > Help:
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOwAfter doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:
Let us know how it goes. Looking forward to helping you.
Thank you.
The ticket ‘failing to use content ai after paying for it its still not active’ is closed to new replies.