failed to use bought ai credit in free version

#410436
  • Resolved mustakim sajib
    Rank Math free

    i use rankmath free version but ti also bought 50 ai credit by 19 $.Now, i am failed to use that. how will i use that or how to sync those credit into the rankmath plugin in my worpress?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please head over to your rankmath.com Account > Website or visit this URL: https://rankmath.com/my-account/websites/?

    Check if you are able to see the correct remaining credits. See my screenshot below for reference:
    credits

    If the credit count is correct but not on your website, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account again.
    disconnect account
    connect account

    After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.

    cotnent ai

    Let us know how that goes. Looking forward to helping you.

    Ok i am going to try this way and will
    Let you know

    Anas
    Rank Math business

    Hello,

    Let us know how it goes.

    Meanwhile, if you have any questions, please feel free to ask.

    We are here to assist you.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.