Failed to load resource: the server responded with a status of 403 ()

#280583
  • Resolved Henry Castro

    4 years, 1 month ago

    Rank Math free

    On my website hosted by Godaddy I get the error Failed to load resource: the server responded with a status of 403 () with the SEO plugin files.

    talk to the Hosting support but they tell me that everything is fine there that it is an error of the add-on, perform tests with everything related in their forums and the error continues.

Viewing 1 replies (of 1 total)
  • Anas

    4 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Access to the updateMeta route is getting blocked.

    Please contact your web host and ask them to Whitelist this route.
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can share this link with them:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Failed to load resource: the server responded with a status of 403 ()’ is closed to new replies.