Failed to connec t analytics account to rank math pro

#1127123
  • Hi! I connected my account on rank math seo in wordpress, in the general settings tab in the analytics section. For the search console it’s green. For analytics i can not find my account or property to connect it. I tryed to reconnect and also to disconnect and connect again. I saw in the tutorial that I have to allow some permissions to work this out, but I don’t receive them. Can you help me with this?

    https://imgur.com/a/DQHFN4g

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I apologize for the issue you are facing with connecting your Analytics account to Rank Math. It seems like you’ve already taken some good steps by trying to reconnect and checking the permissions.

    To connect your Google Analytics account with Rank Math, please ensure that you have enabled the Analytics module in Rank Math. Here’s a quick guide:

    1. Enable the Analytics Module: Go to Rank Math SEO → Dashboard → Analytics and make sure the module is activated.
      Enable Analytics module

    2. Connect Your Google Account: Navigate to Rank Math SEO → General Settings → Analytics and click on Connect Google Services. You should then select your Google account and grant the necessary permissions.
      Connect Google Services

    3. Permissions: Make sure you allow all permissions requested by Rank Math, including access to Google Analytics and Search Console data.
      Permission to see and download your Google Analytics data

    If you still cannot find your account or property after following these steps, it might be helpful to check if your Google Analytics account is properly set up and that you have the correct permissions on that account.

    If the problem persists, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    How to Install Google Analytics With Rank Math SEO » Rank Math
    Rank Math General Settings

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    I followed this steps. The analytics is enabled in the dashboard. Google account is connected. I don’t receive the permissions windows. I cannot find my account or property in the analytics section, down the search console one from the general settings tab.

    I found the account and property, but it is still not connecting? Why? This is the status now:

    https://imgur.com/a/U2sKE7c

    Hello,

    Please make sure to save the settings to complete the configuration.

    If the issue persists, try reconnecting your Google account. Remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    Then, head over to your WordPress Dashboard > Rank Math > General Settings > Analytics and reconnect the Google service and this time, ensure that all permissions are checked:

    gsc
    gsc

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

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