Hello,
Thanks for contacting the support.
Please share the URL of your robots.txt file so we can check and assist you further.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Your site is returning a connection timed out error when visiting your site as Googlebot.
Please get in touch with your host as they will be able to help you resolve this.
Let us know if you need any other assistance.
OK I will get onto them now. Thank you.
Hello,
Glad that helped.
Let us know how this goes.
Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.