Failed connection to Google Services

#879277
  • Resolved Giancarlo

    1 year, 4 months ago

    Rank Math free

    My new RankMath account doesn’t connect to Google Services. I’ve been waiting for a day, after having followed all the guides provided by you for this type of error but nothing seems to work apparently.

    I get through the Setting Wizard until the “Connect to Google Services”, I do all as shown (i.e. I gave all the permission to Google and RankMath to their thing) but then when I get back to the Wizard it doesn’t work properly as it doesn’t show my website/profile

    https://imgur.com/a/2FuC9oC

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with connecting your Rank Math account to Google Services. It can be frustrating when things don’t work as expected.

    To troubleshoot this issue, we recommend testing the connection to ensure that Rank Math is properly linked to your Google account. Here’s how you can do that:

    1. Go to Rank Math SEO → General Settings → Analytics.
    2. Click on the Test Connections option at the top right of the Analytics settings.
      Test connections
    3. A green signal indicates a valid connection, while a red signal indicates a glitch in the connection.
      Issue with Google Analytics connection

    If you see a red signal, try reconnecting your Google account by clicking the reconnect option.
    Reconnect Search Console connection

    If the problem persists even after reconnecting, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for your patience, and we appreciate you bringing this concern to our attention!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math

    Rakibuzzaman Siam

    1 year, 4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Failed connection to Google Services’ is closed to new replies.