Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the schema code so we can check as well?
You can upload the file on https://wetransfer.com/ or any file-sharing service like Google Drive and share the link with us.
Meanwhile, importing JSON-LD schema is only available using Rank Math PRO. Here’s a link for more information:
https://rankmath.com/kb/import-schema-markup/
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
