Hello,
I’m sorry to hear that you are facing an issue with the instant indexing plugin on your WordPress site. The "Error undefined" message can be a bit vague, but I can guide you through some common troubleshooting steps to resolve this.
Based on the error message you provided, it seems like there might be an issue with the API key configuration or submission process. To address this issue, please follow these steps:
-
Check API Key: Ensure that the Bing API key is correctly copied and pasted into the Instant Indexing settings in Rank Math. If the API key is incorrect or has been regenerated, it can lead to errors. You can find detailed instructions on how to obtain and configure the Bing API key in our knowledge base article.
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Verify Website: Make sure your website is verified in Bing Webmaster Tools. If your website is not verified, it can cause authorization issues when submitting URLs. You can follow the steps outlined in our guide to verify your website in Bing Webmaster Tools.
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Submit URLs: After verifying your website and ensuring the API key is correctly configured, try submitting the URLs again through the Instant Indexing module.
If after following these steps you still encounter the "Error undefined" message, please provide more details or screenshots of the error for further assistance. You can also reach out to our support team directly by clicking here and sharing the error message for a more personalized solution.
Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.
Best regards.
Sources:
How to Fix Failed to Submit Post to the Bing URL Submission API Error » Rank Math
Actually, I am facing an issue on Google API indexing, not on Bing and my website is verified in Google Search Console and my API key is correct But still facing this issue “Error undefined”
Hello,
It seems that you’re using IndexNow and not the Instant Indexing API for Google.
Please follow the steps in our guide here religiously to configure the plugin and use it on your site:
https://rankmath.com/blog/google-indexing-api/
Looking forward to helping you.
Hello Yes I installed IndexNow for a few minutes to check that is an issue with my site
Yes Sir I deleted the Instant Indexing API plugin and Rank Math and reinstalled it and configured it again by following these steps https://rankmath.com/blog/google-indexing-api/
Sir But I still see this error message that is Error undefined please Help me to fix it i am Really worried my experience with rank math is best but this error makes me worried Please help me to fix Error undefined please help me to solve this issue then I am able to update and remove my URLs from google
Hello Yes I installed IndexNow Plugin for a few minutes to check that is an issue with my site
I deleted the Instant Indexing API plugin and Rank Math and reinstalled it and configured it again by following these steps https://rankmath.com/blog/google-indexing-api/
Sir But I still see this error message that is Error undefined please Help me to fix it I am Really worried my experience with rank math is best but this error makes me worried Please help me to fix Error undefined please help me to solve this issue then I am able to update and remove my URLs from google
Hello,
Can you please share what specific error code you are encountering while submitting URLs on Instant Indexing?
You may try looking for the error code at WordPress Dashboard > Rank Math > Instant Indexing > IndexNow History > Response.
If there is no information on the History tab, please click on the button “Show Raw Response” to reveal the specific error as to why you are experiencing this issue. This will help us determine the issue and provide a solution accordingly.
Looking forward to helping you.
Thank you.
Error undefined
Here is Raw Response:
Show Raw Response
6:28:01 AM update: https://thenetsight.com/
{
“readyState”: 4,
“responseText”: “<p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p>”,
“status”: 500,
“statusText”: “error”
}
——————————
Please Help me to soive this issue i am really worried
Hello,
Apologies for the inconvenience.
You must have received an email from WordPress with the details about the error. Please share it with us here so we can check.
If you haven’t received the email with the error code, you can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Having an error log will help us determine what is causing the critical error upon submitting your URLs in the API.
Looking forward to helping you.
Sir i have my error_log file but there is no option to upload it i enable debugging option
Hello,
From the error log, it seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.
For troubleshooting, please follow these steps to fix the issue:
https://rankmath.com/kb/fatal-error-after-1-0-49-update/
You can follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.
Once done, clear all the cache, including the server after following the above process and let us know if the issue still persists.
Hello Sir I do both mathod install plugin and try to activate them but it said:
The Repair Action Scheduler could not run because the repair database schema is obsolete.
No actions performed.
The Repair Action Scheduler plugin has been automatically deactivated.
I also use Mathod For Advanced Users but still have nothing I am facing the same issue please Help me
Hello,
To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Sir I upload my WordPress Login details in sensitive Data please check and help me
Please Reply I update my information in sensitive data as you asked
