Hello,
Thank you for getting in touch with us.
Please share a URL of the website where you are getting these errors so we can check.
It is also worth checking on the new testing tool because the one you are checking on has been deprecated:
https://search.google.com/test/rich-results
Let us know.
Hello,
I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
Thanks for your reply.
I have added sensitive data.
Kindly let us know if it is working.
Regards
Hello,
Please elevate the access to administrator so we can look into this issue effectively. You can use the plugin suggested in the previous reply or a similar plugin to to monitor changes made, if any.
Looking forward to helping you. Thank you.
We have Provided the access of administrator.
Is there any update on this!
Hello,
The password you shared seems to be blocked on your site:
please check and let us know.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
We have updated the Sensitive Data portion. Plz check Now!
Hello,
I checked your site and you are not using Rank math schema. The error you are facing is also not coming from Rank math. I used the health check plugin and I was able to find out the issue is coming from the Site Reviews plugin which is adding the Local business schema to your page. Please get in touch with the plugin support to help you with this.
Hope that helps. If you have any further question(s), please let us know. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
