Facing an issue with Pro rankmath.

Hello, we apologize for the issue you are facing with the Rank Math Pro plugin. If the toggle option for the meta title and meta description is not opening, it could be due to a JavaScript conflict caused by another plugin or theme on your website.

To troubleshoot this issue, we recommend the following steps:

1. Open the Developer Tools Console Panel:

   • In Chrome, navigate to More Tools → Developer Tools from the menu, or use the keyboard shortcut Ctrl + Shift + J (Windows/Linux) or Cmd + Option + J (Mac).
   • Click on the Console tab to check for any errors that may indicate a conflict.

   

2. Identify the Error:

   • Look for any error messages in the console that might point to a conflicting plugin or theme. If you see any errors, note them down.

   

3. Check for Firewall Issues:

   • If you are using a firewall, it might be blocking access to Rank Math files. Ensure that Rank Math is whitelisted in your firewall settings.

If these steps do not resolve the issue, please reply to this ticket with any error details you find, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math