Facebook won’t show image

#73716
  • Resolved Matei Ovidiu
    Rank Math free

    I have something similar.

    None of my page are updated with my RankMath descriptions/images.

    The Facebook debugger says this:
    Inferred Property
    The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.

    Missing Properties
    The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id

    I was willing to open a new ticket but I think this is a quick fix applicable even here.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have moved it to a new thread since it will be easier for us to help you. Could you share in the Sensitive Data section the URL of your affected post?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested and sorry I’m late :).

    I attached you an image where you can see the link and also the preview on a Facebook page.

    As I said, tried the FB debugger but nothing, with all website’s URLs.

    • This reply was modified 4 years, 3 months ago by Matei Ovidiu.
    Alberto
    Rank Math business

    Hello,

    I have checked but the OpenGraph tags are set right in the source code and it is even being loaded fine in https://www.heymeta.com/ (but still not in Facebook debugger) so we would need to log in and check the settings.

    To do that, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Don’t worry, I trust you guys. Just gave you my credentials in the sensitive field.

    • This reply was modified 4 years, 3 months ago by Matei Ovidiu.

    Hello,

    There are two things causing this issue:
    1. You have autoptimize enabled that is breaking all the OpenGraph tags. This will happen even if you use any other plugin for adding those tags so we recommend playing with the settings until you find a setting that works for you.

    2. You have gzip enabled in the Fastest Cache plugin which is breaking the images. Again, this is a known issue with gzip where enabling it breaks the Facebook image tags.

    Disable both those options, the OpenGraph is working correctly:

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Ohh! Thanks alot!

    I will surely look in-depth into this problem, as I want to share a lot of the content on social media.

    Cheers!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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