Facebook won’t show image

#73465
  • Resolved Letizia Bre
    Rank Math free

    Hi, I just posted an article and I checked the social media with RankMath before posting. It was all fine. But now, when I put the link in facebook, it won’t show the image… how can I fix it?

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  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have checked it and now it seems fine as you can check here: https://developers.facebook.com/ It shows it has troubles previously getting the image because it was not able to load the URL (it says the system was down). In cases like that, you can just wait a few hours or go to the URL I shared and ask for a manual extraction, both ways will solve your issue.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Oh that is perfect! Thank you so much!!

    Hello,

    We are glad we could assist you. Do you wish to close this thread?

    If you have any further question(s), please let us know. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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