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Hello,
I just checked the link does not seem valid.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
We are so sorry for the late reply.
It seems like the title and description are fine:
But, the image is not added because you were using webp format. I have changed that to png and the og:image tag is now properly added to your post:
https://i.rankmath.com/5oO2uEHope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Every article of my site has the same problem and it is not fetched yet.When i share URL title of post also doesnt show up on facebook, only URL appear. How can i solve for all articles of my post?
Google loves webp image so i used webp image.Hello,
Thank you for contacting Rank Math today.
I can confirm that the image MIME type that is assigned to your posts as the featured image is what is causing the problem. Changing to another image type fixes the problem.
Please take a look at the following image from the Facebook developers documentation:
Looking forward to helping you. Thank you.
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The ticket ‘facebook thumbnail fetching problem’ is closed to new replies.