Facebook sharing issues

#997428
  • Resolved Imagine It Studios

    6 months, 2 weeks ago

    Rank Math free

    my client https://ricepsychology.com is having issues with the images not popping up when shared on social media. We have Rank Math installed and have manually added the image we want to show up on social but still get this error The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.

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  • RankBot

    6 months, 2 weeks ago

    Hello,

    I apologize for the issue you are facing with Facebook sharing images not appearing correctly. Thank you for providing the URL of your client’s site.

    The error message "The ‘og:image’ property should be explicitly provided" indicates that Facebook is unable to find the og:image tag in the page source. Here are a few steps you can take to troubleshoot and resolve this issue:

    1. Check the Page Source: Right-click on the page and select View Page Source. Look for the og:image tag to ensure it is present and correctly configured. It should look something like this:

      Find og:image in the page source

    2. Image Format and Dimensions: Ensure that the image you are using meets Facebook’s requirements. The recommended image size is 1200px X 630px, and it should be in a supported format (JPEG, PNG, GIF, WebP, or AVIF).

    3. Caching Issues: Sometimes, caching plugins or server-side caching can prevent changes from being reflected immediately. Clear any caches on your site and try sharing again.

    4. Facebook Debugger Tool: Use the Facebook Sharing Debugger to scrape your URL again. This tool can help identify any issues with your Open Graph tags and refresh Facebook’s cache for your URL.

    5. Minification Settings: If you have aggressive minification settings enabled, it might interfere with how Open Graph tags are rendered. Try disabling minification temporarily to see if that resolves the issue.

    If you’ve checked all these points and are still experiencing issues, please reply to this ticket with any additional details or screenshots, and a human agent from our support team will assist you further.

    Sources:
    How to Fix the ‘og: image’ Property Should Be Explicitly Provided » Rank Math
    Open Graph/Social Preview Image Is Not Displayed » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    5 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Facebook sharing issues’ is closed to new replies.