Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share one of the affected URLs in the sensitive data section so we can check and assist you further?
We really look forward to helping you.
Hi,
I just publish this post – https://imaginesunsets.com/2021/09/29/fall-activities-to-lift-your-mood/ and all of my other posts are also empty when shared on Facebook.
Thank you
Regards,
Mae
Hello,
I was able to check that Facebook Sharing Debugger is returning a Curl error: 61 (BAD_CONTENT_ENCODING) when sharing your post.
The issue you are facing is pretty common with W3 Total Cache users. The Gzip compression option is causing this issue so you must disable it from W3 Total Cache.
After that, just clear the cache and test it again. It will work.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi,
I deactivated Gzip compression and cleared the cache, yet it is still empty.
Thanks
Regards,
Mae
Hello,
I can check that the link preview is working fine now:
Please clear your site & browser’s cache once again and check after that.
Let us know how that goes. Looking forward to your update.
Thanks.
Hi,
It is working now! Thank you so much!
Regards,
Mae
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
