Facebook sharing content Thumbnail image white & Mobile performance very low

  • Resolved Swadesh Media

    Dear Rank Math SEO Team,

    I am new to the world of Rank Math SEO. It is very good but I am unhappy about some things. Thumbnail image appears white when sharing content on Facebook. But in the first 2 days, I saw beautiful thumbnails on Facebook sharing. Second, mobile performance is very poor. If these problems are solved I would say Rank Math SEO is the best.

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    Scoring 100/100 and passing all Google PageSpeed Insights can be a challenging task but, here are some general tips that can help you achieve a perfect score:

    1. Optimize Images: Make sure to compress and resize images to reduce their file size without compromising quality. Use a format that is appropriate for the type of image, such as WEBP.
    2. Minify CSS, JavaScript, and HTML.
    3. Optimize Server Response Time: Make sure your server responds quickly to requests by minimizing database queries, using a content delivery network like Cloudflare can help.
    4. Use a caching plugin like WP Rocket, W3Total Cache, etc.

    Remember that a perfect score on Google PageSpeed Insights does not necessarily mean that your website is the fastest or the most user-friendly. However, following these tips can help you improve your website’s performance and provide a better user experience.

    Here is a helpful article you can read:

    Also, the best way to improve the score would be to follow the direct instructions provided on the test page. Please refer to the screenshot[1] attached in the sensitive data section.

    For the OpenGraph image issue, I can see that the og:image is being shown fine for the affected URL as you can see here: https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fchottolarbarta.net%2F%25e0%25a6%25a6%25e0%25a7%2581%25e0%25a6%2587-%25e0%25a6%25ac%25e0%25a7%258d%25e0%25a6%25af%25e0%25a6%25ac%25e0%25a6%25b8%25e0%25a6%25be%25e0%25a6%25af%25e0%25a6%25bc%25e0%25a7%2580%25e0%25a6%2595%25e0%25a7%2587-%25e0%25a6%25a6%25e0%25a7%2587%25e0%25a6%25b6%25e0%25a6%25a4%25e0%25a7%258d%25e0%25a6%25af%25e0%25a6%25be%25e0%25a6%2597%2F

    And in the screenshot[2] attached in the sensitive data section.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    I was able to identify the root cause of this problem. I have confirmed that the Rank Math plugin conflicts with the Jetpack plugin. For now I have deactivated the Jetpack plugin. I seek your honest advice on this matter. Thanks Rank Math Team


    In this case, we might need to take a closer look at the settings and the Jetpack plugin on your site.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:


    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):


    We really look forward to helping you.

    Thank you.


    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Facebook sharing content Thumbnail image white & Mobile performance very low’ is closed to new replies.