Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please share any affected URLs with us so that we can check the issue further for you?
Meanwhile, please try to follow the steps from this guideline and see if that works for you: https://rankmath.com/kb/open-graph-image-not-displaying/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi thank you Raki, the website is http://www.clintoncole.com when I post on fb depending on where I post it shows many different ways. For the most part it shows like this, how do I change the image please? and text
its not letting me upload a picture here so here’s a link
https://ibb.co/TgxmMPG
I just need to change the image that is shown when I post my website on Facebook having trouble getting this and the text updated
Hello,
Please note that you are currently using an image with a non-recommended dimension (currently its 300×300) so the image here may not work as expected when sharing it to social media platforms.
Try using a more standard size as close as 1200 by 630 pixels with a format of .png, .jpg or .gif as per Opengraph standard. After that, clear your website cache and try checking it again.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
