Facebook Metadata is Missing Problem in Rank Math SEO Plugin

#72910
  • Resolved Shivam Pandey
    Rank Math free

    Hello Rank Math Team,

    I have an issue with Social Meta, I have properly setup metadata for social media, in the social meta section. I set my Facebook page URL, Facebook App ID and Facebook App Secret and also set my Twitter username. But when I audit my website with WooRank, I get an error. “We couldn’t find a Facebook page for http://www.wikihelp.in defined in your structured data.”. You can see the image below.

    https://www.screencast.com/t/Zu4axgoR

    I also check my website source code, but I can’t find my Facebook page URL, but the Twitter username is present. In the WooRank audit, my website passed the Twitter metadata check. “Great, we found a Twitter account for http://www.wikihelp.in and it’s defined in your structured data.” I check social meta settings again, everything is well configured. I have also checked more than 20+ popular websites that use the Rank Math SEO plugin and I find the same problem in every website. I had been using the Yoast SEO plugin for more than 5 years but I have never faced this issue. I think, this is a Rank Math SEO plugin bug. so please help me to fix this problem.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi Shivam,

    In your posts, you are talking about the WikiHelp website but you have shared the website details of another website.

    Could you please correct the details?

    Hi,

    I have checked you sites page source and the og:tags appear just fine, here are screenshots: https://i.rankmath.com/T4hICm , https://i.rankmath.com/TlG4CJ

    You can also test your URLs here: https://developers.facebook.com/tools/debug/

    Click the Scrape Again button:
    scarpe again facebook debug tool

    For the pages referring the opengraph from the featured image, it means you haven’t set the image in the social tab of the page Rank math metabox

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Thank you for the follow up.

    For the time being you can use the following code to add your social data to your site structured data:

    add_filter( 'rank_math/json_ld', function( $data, $jsonld ) {
        if ( isset( $data['Organization'] ) ) {
            $data['Organization']['sameAs'] = ['https://twitter.com/RankMath', 'https://facebook.com/Rankmath'];
        }
        return $data;
    }, 99, 2 );
    

    You can add all your other social URLs, just change the URLs to yours.

    Looking forward to helping you. Thank you.

    ​​​​​​

    I want to show Facebook, Twitter, Instagram and Linkedin social meta in structured data (schema).

    Alberto
    Rank Math business

    Hello,

    Since you were having issues, I was going to log in and check it for you but I wanted to be sure: the site you shared in the Sensitive Data is not the same you said at the beginning of this thread (as you already explained in a message), is this (the one in the Sensitive Data section) the one you want to add those social networks (at least, where you want we test the issue)? If not, could you share the right one in the Sensitive Data section?

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Facebook Metadata is Missing Problem in Rank Math SEO Plugin’ is closed to new replies.