Facebook have not preview my featured image

Hi Wahid,

There are a few reasons for the Facebook (or any other social network like WhatsApp) not picking your images and other social tags. We will list them below so you can check which one applies in your case:

0. You have added the social meta using the Rank Math plugin. Please check this screencast:
https://i.rankmath.com/neHI8w

1. First and foremost, you must check the page source of the URL in question. Search for the og:image tag like in this Video:
https://i.rankmath.com/aJCccE

If the og:image tag is not found, that means Rank Math is either disabled or not able to print your social tags. Once done checking if Rank Math is enabled, you must check why it isn’t able to print social content by following this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Make sure to follow all the instructions carefully.

2. Assuming the og:image tag was found in step 1, we can proceed to find the issue.

Scenario 1: You are using minification on your website and your cache plugin is inputting too much inline CSS into your page source that your OpenGraph tags are pushed way too down your page’s source:
https://i.rankmath.com/y4WIgQ

If this is the cache, you must move your inline CSS to a file because Facebook and other social networks will only look for OpenGraph tags in the first 60kbs of your page’s source. If they don’t find it, they will assume you haven’t added them. They don’t want to waste their resources crawling huge pages looking for OpenGraph tags.

Scenario 2: The gain browser cache option in most cache plugins like W3 Total Cache is known to not play well with Facebook’s OpenGraph detection. If you have it enabled, disable it. The option for W3 Total Cache is at WP > Performance > Browser Cache > HTTP (gzip) compression
https://i.rankmath.com/BbaiC6

Then, clear your website and server cache (including Cloudflare – if enabled)

Once you are done, you might want to test again here:
https://developers.facebook.com/tools/debug/

Click the Scrape Again button:
https://i.rankmath.com/A5z7WK

You should now see the OpenGraph tags update including the image.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

Hello,

I have checked it and the error we see on the Facebook tool is that the image is not available. I tried to navigate to that URL and I got a 404 error.

Could you check if that image is available in your Media section in WordPress?

If it is, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.