Facebook and Twitter Thumbnail not showing up

#37303
  • Resolved ZYRUP Magazine

    4 years, 8 months ago

    Rank Math free

    The image set for facebook thumbnail does not show up, and when I try changing my featured image the generated 200×200 thumbnail shows up corresponding to the featured image, not the image set in RankMath’s settings.
    I’ve checked facebook’s crawler and it directs to a 200×200 thumbnail; and the og:image set by RankMath does not seem to be the right thumbnail.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The following is the image preview from my end, is it what you expect ?

    If not, please check your image size to make sure it is not too small and below the recommended OG:Image size which is 600×313.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    ZYRUP Magazine

    4 years, 8 months ago

    Rank Math free

    The photo is 1200 by 630 pixels

    Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    It looks like the Twitter image is getting loaded from a CDN, could you please temporarily disable the CDN and check if the right images will be loaded?

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Facebook and Twitter Thumbnail not showing up’ is closed to new replies.