Hello,
We apologize for the issue you are facing with the Eye icon in the readability section not working as expected. This can sometimes happen due to various reasons, including browser compatibility or plugin conflicts.
To troubleshoot this issue, please try the following steps:
- Clear your browser cache and refresh the page.
- Disable any other plugins temporarily to see if there is a conflict.
- Try using a different browser to check if the issue persists.
If none of these steps resolve the issue, please reply to this ticket with your site URL, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this to our attention!
This seems to be a lot of rework to do, just to see what the eye is highlighting.
Hello,
Thank you for your patience.
Can you please confirm if you are using any page builders on your site? If so, please let us know which page builder you are using.
Also, are you using shortcodes to add content or images to your site?
Looking forward to helping you.
Hey Reinelle, we are using a custom wordpress theme at cnastores.com I appreciate your time.
Hello @scott-winters,
We suggest you open a separate ticket in our support forum and share a screencast of the issue using a tool like https://loom.com so that we can check this further for you.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
