Extreme slow page speed

#958802
  • Resolved Agenza
    Rank Math free
    Content AI Starter

    Hi, when enabling RankMath, one of our website’s pages is extremely slow. I tried excluding these posts from the index, deactivate Rank Math settings for the posts and for the page, but it didnt’ work.

    See video and link in “sensitive data”

    And no, it’s not a conflict with another plugin. If I switch to SEO Framework plugin, the page loads fast.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    We apologize for the issue you are facing with the slow page speed after enabling Rank Math. Thank you for raising this concern.

    It seems that you’ve already tried excluding the posts from indexing and deactivating Rank Math settings without success. Since you mentioned that switching to another SEO plugin resolves the speed issue, it might be worth checking if there are specific settings within Rank Math that could be optimized for your site.

    You can also test your page load speed using tools like GTmetrix to see if there are specific elements causing the slowdown when Rank Math is active. Here’s a guide on how to test your page load speed in WordPress that might help you identify any issues.

    If the problem persists, we recommend replying to this ticket with the video and link you mentioned, so a human agent from the Rank Math Support team can take a closer look and assist you further.

    Thank you for your understanding, and we hope to resolve this issue for you soon!

    Agenza
    Rank Math free
    Content AI Starter

    Please check.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please check if the PHP values are not too low to handle the processes on your website. You can check that by going to WordPress Dashboard > Tools > Site Health > Info tab > Server

    If the values are low, please contact your web host and ask them to set the following values:

    
    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000
    

    After this, please install the Query Monitor plugin on your website, then look for queries related to the Rank Math plugin and share a screenshot with us. This is so we can identify what’s causing the slowdown of your website when saving a page.

    Looking forward to hearing back from you.

    Agenza
    Rank Math free
    Content AI Starter

    Hi. I’ve updated the php settings without success. Sending you here several screenshots of what I found in Query Monitor: https://www.swisstransfer.com/d/dcde969c-1bfc-4d7c-b3ba-20c602d356f0

    I see that a lot of frontend styles are delivered. Why does Rank Math deliver Frontend styles?

    Hello,

    The two styles we saw on your screenshot were the Table of Contents (TOC) and Rich snippets styles. This has no impact on your page speed.

    Please go to WordPress Dashboard > Rank Math > General Settings > Analytics and reduce the number of days in the Analytics Database section. This will help you optimize the database size and speed up the loading time. You can choose to store only 30 days of analytics data depending on your preference.

    After you change the number of days, please save the settings and then click on the Delete Data button and then Update Data Manually. This will delete the old data and fetch the new data based on your settings.

    You can also check this article for more information on how Rank Math affects your site speed: https://rankmath.com/kb/does-installing-rank-math-slow-down-my-website/

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    Agenza
    Rank Math free
    Content AI Starter

    Hi. I don’t have Analytics enabled at all. I only have the basic SEO functions enabled. In the article you sent you write that Rankmath doesn’t influence page speed, but it obviously does. What else can we do?

    Hello,

    Rank Math does not influence the site’s speed on the frontend for your users and visitors, but it might do so in the admin area or when logged in as an admin because of the meta data interface that has to be loaded.

    However, this is usually not significant. If this only occurs on that page and no other pages then something on that page might be responsible perhaps on the database.

    Reviewing the page’s postmeta rows on the database for inconsistency might help.

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    Agenza
    Rank Math free
    Content AI Starter

    It does influence the speed as you can clearly see in my video. It does that wether I’m logged in or not. There are also other RankMath users complaining about negative site speed using your plugin. I’m surprised that as a plugin support you don’t even want to check my website, therefore you don’t actually want to help, or can’t help. It’s disappointing.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Agenza
    Rank Math free
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Agenza
    Rank Math free
    Content AI Starter

    Hi, I updated the sensitive data with the login infos

    Hello,

    We deeply apologize for the unexpected delay in response.

    We checked your page but unfortunately, we were not able to find any slow queries from the Rank Math plugin. You can check the screencast in the sensitive data section for reference.

    However, please increase the PHP time limit to 120 on your website and see if that works for you.

    If the issue persists, please share the FTP logins of your website in the sensitive section so that we can troubleshoot the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Extreme slow page speed’ is closed to new replies.