Hello,
We apologize for the confusion regarding the charge of EUR 113.62. This charge may be related to taxes such as Value-Added Tax (VAT) or Goods and Services Tax (GST), which can vary based on your location. We partner with FastSpring, a payment platform that automatically applies applicable taxes during the checkout process based on your location and product type.
If you need to download or update your invoice, you can do so through the FastSpring Consumer Support page. Here’s how:
- Visit the FastSpring Consumer Support page.
- Fill in the required details and click Search to download your invoice.
If you need to update your invoice, please contact FastSpring’s Consumer Support directly and select Billing Information as the topic. You can find more details on how to do this in our documentation here.
If you believe this charge is incorrect or wish to dispute it, we recommend reaching out to FastSpring’s support for assistance with refunds or clarifications regarding your account.
Thank you for bringing this concern to our attention, and we hope this information helps clarify the situation. If you have any further questions, please feel free to reply to this ticket, and a human agent will assist you further.
Sources:
Why Does Rank Math Charge VAT/GST? » Rank Math
How to Download or Update My Invoice » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
