External featured image sharing issue

#335827
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  • Reinelle

    2 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked the image you have used as a featured image, and it seems that it is not using the recommended image size, as well as the file type.

    Please ensure that the image you’re using has the recommended image size for social sharing image, which is as close as 1200 x 630 pixels, and the image file format you are uploading is only between jpeg, gif, or png as per Opengraph Standards.

    I hope that helps.

    Thank you.

    RankBot

    2 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘External featured image sharing issue’ is closed to new replies.