Export data failed

Hello,

I’m sorry to hear that you are facing issues exporting your Rank Math data for your new website. If you encounter a critical error during the export process, it might be due to various reasons such as conflicts with other plugins or themes.

To troubleshoot this issue, you can try the following steps:

1. Check for Plugin/Theme Conflicts: Temporarily deactivate all other plugins and switch to a default WordPress theme like Twenty Twenty-One. Then try exporting the Rank Math data again to see if the error persists.

2. Export Settings: If you are a Rank Math PRO user, you can save a copy of your SEO metadata as a CSV file to your computer. You can follow the instructions provided in this guide to export your settings.

3. Backup Rank Math Data: Before proceeding with any troubleshooting steps, it’s essential to back up all your Rank Math configurations and post data. You can use the Export Settings feature of Rank Math to save a copy of your settings.

If the issue persists after trying these steps, please provide more details about the error message or contact our support team directly by clicking here. Our team is available 24/7 to assist you with any problems you encounter.

We appreciate your understanding and patience as we work to resolve this issue for you. Thank you for being a valued Rank Math PRO member.

Warm regards.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math Status and Tools » Rank Math
Sorry, You Are Not Allowed to Access This Page » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Rank Math PRO 3.0 Nulled, GPL & Cracked & Save Your Website

Hello,

Thank you for confirming the purchase.

Can you please share the error log with us?

Having the error log file will give a clear idea of why this might be happening.

You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

You can use a tool like Dropbox to send the debug log files to us by sharing the generated links here.

We really look forward to helping you.

Hello,

This critical error is likely caused by a conflict with another plugin or theme, a corrupted database, or insufficient memory.

To help troubleshoot this further, we’ll need to see your debug log to understand what is causing the website to crash and proper a solution. The debug log is a file that records any errors or warnings that occur on your site. It can help us identify and fix the problem faster.

To share your debug log with us, please follow these steps carefully:

• Open your wp-config.php file. You can find it in the root folder of your site, usually in /public_html/ or /www/.
• Before the line that says /* That’s all, stop editing! Happy blogging. */, add this code:

  // Enable WP_DEBUG mode
  define( 'WP_DEBUG', true );
  
  // Enable Debug logging to the /wp-content/debug.log file
  define( 'WP_DEBUG_LOG', true );
  
  // Disable display of errors and warnings
  define( 'WP_DEBUG_DISPLAY', false );
  @ini_set( 'display_errors', 0 );

  This code will enable the debug mode and create a debug.log file in the /wp-content/ folder of your site.

• Go to your website and try to perform the action that caused the error again.
• In the file manager of your cpanel or if you are using FTP, to to the /wp-content/ folder of your site and look for the debug.log file. It should contain some information about the error that occurred. You can get in touch with your web host, they will help you locate the log file.
• Send us a copy of the debug.log file. You can use a service like wetransfer.com to upload it and share the link with us.

We hope these instructions are clear and easy to follow. If you have any difficulty or questions, please let us know. We’re here to help you.

Thank you for using Rank Math.