expired account

#946705
  • Resolved Maher

    1 year ago

    Rank Math free

    our account is paid till dec 25 but it is showing free not pro

    user id maher-3428

    Sold and fulfilled by FastSpring an authorized reseller
    Order ID: RANKMATH241224-6201-79138
    Order Created: December 24, 2024
    Paid In Full: December 24, 2024
    Purchaser
    Maher Chakhachiro
    Ittihad Rd

    United Arab Emirates

    Seller
    FastSpring
    801 Garden Street
    Suite 201
    Santa Barbara, CA 93101
    US

    questionacharge.com
    VAT Number: 100442919500003

    Product Support
    https://rankmath.com/
    s******@r***********

    Description Quantity VAT Amount
    Content AI Starter
    Billed yearly. Trial Until 1/7/25
    1 $0.00 $0.00
    Rank Math PRO
    Billed yearly. Next Billing Date On 12/23/25
    1 $4.19 $95.88
    Discount – $12.00
    Subtotal $83.88
    VAT (5%) $4.19
    Total $88.07
    Invoice ID: IVMICYYIWAKRAURJFWB7S7RL7S7Q

Viewing 1 replies (of 1 total)
  • Princess

    1 year ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    It seems your Rank Math PRO subscription is connected to a different email address. [moved to sensitive data section]

    To avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    RankBot

    11 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘expired account’ is closed to new replies.