Existing ticket suddenly became “pending moderation”

Hello,

We apologize for the issue you are facing with your ticket status changing to "pending moderation." This can sometimes happen due to certain content in the response, such as emojis or links that may trigger moderation settings.

Unfortunately, we cannot check the status of specific tickets directly. However, we recommend replying to your existing ticket, and a human agent from the Rank Math Support team will be able to assist you further with this matter.

Thank you for your understanding, and we appreciate your patience as we work to resolve this for you!