Hello, we apologize for the issue you are facing with excluding the URL from your sitemap. It seems like you have followed the correct procedure to exclude a URL by using the "Exclude publications" option in the Sitemap settings. However, if the URL still appears in your sitemap, there are a few things you can check:
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Flush the Cache: Sometimes, changes may not reflect immediately due to caching. You can try flushing the sitemap cache by navigating to Rank Math SEO → Sitemap Settings and increasing the value of Links Per Sitemap by one, then saving your settings. After that, go to Settings → Permalinks and click Save Changes to ensure the current settings are applied.
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Check Exclusion Settings: Double-check that the URL you entered in the exclusion settings is correct and matches exactly what is in the sitemap.
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Sitemap Caching: Ensure that your sitemap is not being cached by any caching plugins or services. You can refer to our guide on excluding sitemaps from caching for more details on how to do this with various caching solutions.
If you’ve tried these steps and the URL still appears, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
How to Configure Sitemaps in Rank Math – Best Settings and Tips
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
I followed the instructions your robot gave me:
Flush the Cache
Check Exclusion Settings
Excluding sitemaps from caching (WPRocket)
And I still have this url in the sitemap…
Any ideas?
Thanks
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.