Excluded pages still showing up

#8179
  • Resolved BLMMedia
    Rank Math free

    I have set the post id’s of pages I don’t want to show in the sitemap, yet they still seem to show.

    For example, I put in the post id of WooCommerces “My Account” page, yet it is still listed under page-sitemap.xml

    Please advise.

    Thanks!

    • This topic was modified 5 years, 5 months ago by BLMMedia.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    That should fix the issue.

    If it doesn’t, please do let us know so we can look at this further.

    Hi Michael,

    Unfortunately that didn’t fix the issue.

    Cheers,

    Brett

    Hi there,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi there,

    Apologies for the delay.

    This feature works as expected on your site, I have just checked your page sitemap and all the excluded pages are not included on the page. Here is a screenshot I took:
    IMG

    You may have to clear your browser cache if you are still reporting different results.

    I hope this info helps. Thank you.

    Thanks – it seems it work now. I did clear my cache several times before but it never changed anything, so whatever you did, it worked 🙂

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Todd
    Rank Math free

    Hello,

    I wanted to add that we fixed it by editing includes\modules\sitemap\providers\class-post-type.php

    We will be fixing this with the next update as well.

    Thanks for reporting this bug. Appreciate the help.

Viewing 8 replies - 1 through 8 (of 8 total)

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