Everything Just Stopped Working

#20975
  • Resolved david jaffe

    5 years, 1 month ago

    Rank Math free

    I started using Rank Math a couple of months ago. But a couple of days ago it just stopped working.

    First I didn’t notice in on my posts. So I went to check the plugin page, which indicated an error but no way to fix it. Now, it’s not listed in my plugins at all. If I try to download it again, I am told that the path is already taken.

    I did not add in any other plugins, so I doubt it was conflicting with something else.

    So, in short, it is nowhere to be found anywhere in my account. And I’m kind of freaking out a bit, because I can’t move forward with my blog without it.

    Thanks for you help. I really appreciated it.

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  • Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is very odd, could you please login to your site via FTP and delete the current Rank Math folder in wp-content/plugins folder and perform a fresh install of the plugin?
    PS: This should not cause any data loss.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    5 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Everything Just Stopped Working’ is closed to new replies.