Hello,
We apologize for the issue you are facing with the Content AI feature in Rank Math PRO. It seems that you may not have the necessary credits to use Content AI, which is separate from the Rank Math PRO subscription.
Here are a few points to consider regarding your credits:
- Content AI Subscription: You need to have an active Content AI subscription to use its features. If you do not have any credits, you will not be able to utilize Content AI, even if you have Rank Math PRO activated.
- Credits Allocation: If you purchased a Content AI subscription, credits are allocated monthly. If you are using a free trial or have not purchased a subscription, you will not have any credits available.
- Checking Credits: You can check your credits by navigating to the Content AI section in your Rank Math dashboard.
If you believe you should have credits or if there is a technical issue, please reply to this ticket with more details, and a human agent from our support team will assist you further. Additionally, including your site URL in your reply will help us diagnose the issue more effectively.
Thank you for raising this concern!
Sources:
Content AI – Your Personal AI Assistant by Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help
and then click on Connect Now
.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

Also, please make sure that you are running the latest version of Rank Math plugin.
The feature of free Content AI credit is limited to AI generation using AI tools and AI generation inside the editor.
Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users without a separate plan.
You can read more about this from here: https://rankmath.com/kb/content-ai-free/
Let us know if this fixes the issue.
About the screenshot you provided, it seems that it’s a subscription to Ranking Coach and not Rank Math.
Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.