Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share some more details about the issue? Where are you seeing the URLs of other websites?
We really look forward to helping you.
Hello good day , I reviewed the newly the situation , ang the problem is with the sitemap, where I detected the urls and I don know whats is the form of deletes or edit the sitemap, example of url <loc>http://adeekshop.com/Collections-eeulm-son-Nid-Fève-205/</loc> the part of collections is not part of my site
Hello,
Thanks for your reply.
I checked your sitemaps and I noticed that the sitemaps are not loading properly. Upon visiting the individual sitemaps, some random characters are displayed, and then the source of the sitemap appears.
Please have a look at this screencast for a quick reference:
https://i.rankmath.com/cdakgq
Please follow these steps and see if the issue gets fixed:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
The above steps should also fix the issue with the included link in the sitemap.
Please let us know how that goes.
Thank you.
Hello is correct this is error, I aplied the steps but the error continues,aldo I orbserved the follow situation:
https://adeekshop.com/?main_page=product_info&products_id=498208
https://www.nroominbali.com/index.php?main_page=product_info&products_id=4982
the url is similar but with different dominion , it is rare.
Thank you
Hello,
Is your product with the id 498208 still exist on your website?
Your product sitemap still throws the incorrect sitemap page. Could you please check if there is a static sitemap file in your website’s directory?
It would also be nice to check if there are other plugins or your current theme that is generating the wrong sitemap. Please follow this guide to determine that: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
