Errors in Logs and Analytics

#137295
  • Resolved Stéphane B. Bazan
    Rank Math free

    Hello,

    In my error log, I’m getting this error and my Traffic Analytics are stuck to zero despite the fact that I reinstalled the plugin and that I purge the analytics cache and recreated the analytics DB.

    Thanks for your help

    [16-Jan-2021 09:26:12 UTC] WordPress database error Table ‘zrxozimy_WPZ8Y.Xnx_rank_math_analytics_objects’ doesn’t exist for query SHOW FULL COLUMNS FROM Xnx_rank_math_analytics_objects made by edit_post, wp_update_post, wp_insert_post, do_action(‘save_post’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Analytics\Watcher->update_post_info, RankMath\Analytics\DB::update_object, RankMath\Analytics\DB::add_object, MyThemeShop\Database\Query_Builder->insert
    [16-Jan-2021 09:26:12 UTC] WordPress database error Table ‘zrxozimy_WPZ8Y.Xnx_rank_math_analytics_objects’ doesn’t exist for query DELETE FROM Xnx_rank_math_analytics_objects WHERE object_type = ‘post’ AND object_id = 2220 made by edit_post, wp_update_post, wp_insert_post, do_action(‘post_updated’), WP_Hook->do_action, WP_Hook->apply_filters, wp_save_post_revision, _wp_put_post_revision, wp_insert_post, do_action(‘save_post’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Analytics\Watcher->update_post_info, MyThemeShop\Database\Query_Builder->delete, MyThemeShop\Database\Query_Builder->query

Viewing 1 replies (of 1 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please follow these steps:

    1. Update to the latest version of Rank Math Free & PRO

    2. Ensure that the Advanced Mode is selected:
    advanced mode

    3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    Please let us know if that helps. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Errors in Logs and Analytics’ is closed to new replies.