Errors at top of website page

#102889
  • Resolved Vickie

    3 years, 10 months ago

    Rank Math pro

    Hi,
    We were cleaning up our plugins earlier today and now we are receiving 2 error messages at the top of our website (both in our WP dashboard view and on the public-facing view). Both of the error messages seem to be related to Rank Math.

    I’ve pasted the error log data from our Rank Math plugin “Status & Tools” section down below.

    I’m not a developer by any means, but just a couple of thoughts:

    – One of the plugins we deleted was called “install.php” and I’m wondering if deleting this is what caused the errors.

    – If this is not what caused the problem, then my second guess would be that the Rank Math update (Version 1.0.52.2) that was auto-updated several hours ago is causing this issue.

    As these error codes are visible to people visiting our site, the sooner we can address and resolve this issue the better. Thanks in advance for your help.

    Larissa

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  • Jitendraa

    3 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    There are two plugins you are using which are causing issues on your site.

    One is mai-styles and another is mai-ads-extra-content.

    You can deactivate them to overcome the issues.

    Hope that helps.

    Thank you.​​​​

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Errors at top of website page’ is closed to new replies.