Hello,
We apologize for the issue you are facing with the JetsmartFilters and Rank Math. It seems that the filtering links generated by JetsmartFilters are not being recognized correctly when Rank Math is active, leading to a 404 error.
This could be due to a conflict between the way Rank Math handles URLs and the custom URLs generated by JetsmartFilters. Here are a few steps you can take to troubleshoot this issue:
-
Check Permalink Settings: Ensure that your permalink settings in WordPress are configured correctly. You can do this by going to Settings → Permalinks and simply clicking Save Changes to refresh the permalink structure.
-
Review Robots.txt: Make sure that your robots.txt file is not blocking access to the filtered URLs. You can check this in Rank Math SEO → General Settings → robots.txt.
-
Plugin Conflicts: Sometimes, other plugins may conflict with Rank Math or JetsmartFilters. You can use the Health Check plugin to identify any potential conflicts.
-
Custom Rewrite Rules: If you have custom rewrite rules in your .htaccess file, ensure they are not interfering with the URLs generated by JetsmartFilters.
-
Contact Crocoblock Support: Since this issue involves a specific integration with Crocoblock’s JetsmartFilters, it may also be beneficial to reach out to their support team for assistance.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for bringing this concern to our attention!
Hello,
Thank you for contacting Rank Math support.
You seemed to have marked this ticket as resolved.
We’re just following up with you to see if you have any other questions or concerns that we can assist you with. Or, if your issue has been resolved, please let us know so we can mark this ticket as closed.
Thank you for choosing Rank Math.
