Error When Updating Rank Math Pro Plugin: PCLZIP_ERR_BAD_FORMAT

#935125
  • Resolved Mike

    11 months, 4 weeks ago

    Rank Math pro
    Content AI Creator

    I am encountering an issue when attempting to update the Rank Math Pro plugin. Every time I try to update, I receive the following error message:

    “Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature.” See screenshot: https://imgur.com/a/lLfzxBu

    Could you please assist me in resolving this issue? I’ve tried re-downloading the plugin and clearing caches, but the error persists.

    Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mike

    11 months, 4 weeks ago

    Rank Math pro
    Content AI Creator

    Do you have a download link for the latest Pro version? Also, can you check if there is an active subscription for Rank Math Pro? Please let me know.

    Adetayo

    11 months, 4 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    You do not have a PRO subscription on your account. One possible reason for this error is trying to update the PRO version of the plugin while connected to your free account.

    For more details, you can check this URL: https://rankmath.com/kb/fix-pclzip-err-bad-format/

    Looking forward to helping you.

    Thank you.

    RankBot

    10 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Error When Updating Rank Math Pro Plugin: PCLZIP_ERR_BAD_FORMAT’ is closed to new replies.