Error When Updating Rank Math Pro Plugin: PCLZIP_ERR_BAD_FORMAT

#935125
  • Mike
    Rank Math free
    Content AI Creator

    I am encountering an issue when attempting to update the Rank Math Pro plugin. Every time I try to update, I receive the following error message:

    “Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature.” See screenshot: https://imgur.com/a/lLfzxBu

    Could you please assist me in resolving this issue? I’ve tried re-downloading the plugin and clearing caches, but the error persists.

    Thank you for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mike
    Rank Math free
    Content AI Creator

    Do you have a download link for the latest Pro version? Also, can you check if there is an active subscription for Rank Math Pro? Please let me know.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    You do not have a PRO subscription on your account. One possible reason for this error is trying to update the PRO version of the plugin while connected to your free account.

    For more details, you can check this URL: https://rankmath.com/kb/fix-pclzip-err-bad-format/

    Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this ticket.