Error when enabling rankmath on a small none eccommerce website

Hello,

We apologize for the issue you are facing with Rank Math. The error message you are encountering indicates that the allowed memory size for your PHP configuration has been exhausted. This can happen for several reasons, including running a large database or having a theme or plugin that is consuming too much memory.

Here are a few steps you can take to troubleshoot and potentially resolve this issue:

1. Increase PHP Memory Limit: You can try increasing the PHP memory limit in your wp-config.php file by adding the following line:

   define('WP_MEMORY_LIMIT', '256M');

   This will increase the memory limit to 256MB.

2. Check for Plugin Conflicts: Since you mentioned that this is not an eCommerce site, it’s possible that another plugin is causing a conflict. You can create a staging site and deactivate all plugins except Rank Math to see if the issue persists. If it resolves, reactivate the plugins one by one to identify the conflicting plugin.

3. Disable Caching Plugins: If you are using any caching plugins, try disabling them temporarily to see if that resolves the issue.

4. Debugging: Since you have already enabled debug mode, keep an eye on the error logs for any additional clues about what might be causing the memory exhaustion.

If these steps do not resolve the issue, please reply to this ticket with your site URL so we can assist you further. A human agent from our support team will take over and provide more specific guidance based on your situation.

Thank you for raising this concern, and we hope to help you get this resolved soon!

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please check the PHP values of your site by heading over to your WordPress dashboard > Tools > Site Health > Info tab > Server. If they are set too low on your site, please ask your hosting provider to upgrade the values according to the following as they are the minimum requirements to use the Rank Math plugin on your website:

PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Let us know how it goes. Looking forward to helping you.