Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Please let us know how that goes.
I use paypal and my paypal is not affected by the limit
Please look https://ibb.co/4MS70Yc pay with paypal error
Hello,
Your transaction has been flagged by our payment processor. This is an automated process and done by our processor to prevent fraudulent activity.
You can read more about it here:
https://fastspring.com/docs/declined-payments/
Please disable any Proxy or VPN you have and check your timezone settings. Then, try making a payment with another card and a different email ID.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
