Error Undefined – Instant Indexing – Google Publish/Update URL

Hello,

We apologize for the issue you are facing with the Instant Indexing feature. The error message you provided indicates a 500 Internal Server Error, which typically means there is a server-side issue that needs to be addressed. Here are some steps you can take to troubleshoot and resolve this problem:

1. Check Server Logs: Review your server logs to identify any specific errors that might be causing the 500 error. This can provide insight into what is going wrong.

2. Review PHP Settings: Ensure that your PHP settings are correctly configured. Sometimes, issues with memory limits or execution time can lead to server errors.

3. Contact Hosting Provider: Since you are hosted on Hostgator, it may be beneficial to reach out to their support team. They can help diagnose server issues that might not be visible from your end.

4. Disable Plugins: Temporarily disable other plugins to see if there is a conflict causing the error. If the error resolves, re-enable them one by one to identify the culprit.

5. Check for Overloads: Look for signs of server overload, such as high CPU usage or slow response times, which could contribute to the error.

6. Verify API Configuration: Double-check your API configuration settings to ensure everything is set up correctly, including permissions and access rights.

If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for bringing this concern to our attention!

Sources:
How to Fix Indexing Issues in Google Search Console » Rank Math

Hello,

Can you please share some errors related to the Instant Indexing plugin so that we can check the issue further for you?

In case, you’re not able to find any error related to Instant Indexing, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Looking forward to helping you.

Thank you.

Hello,

The API key you added to the Google configuration for this website is not correct and it’s failing the validation on Google.

We recommend going through the process of creating a new key by following the steps here: https://rankmath.com/blog/google-indexing-api/

Don’t hesitate to get in touch if you have any other questions.

Hello,

To fix the issue, please make sure the service account is listed as the Owner of the site in the Search Console.

Please follow the steps illustrated here to solve the issue: https://rankmath.com/blog/google-indexing-api/#403-permission-denied

​​​​​​​This is one of the most common issues when setting up the Instant Indexing plugin.

If that doesn’t work for you, please remove the plugin, then install and configure it again by following the steps religiously.

We hope these steps help you solve the problem and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

Hello,

We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.