Error trying to connect site to RankMath

#809731
  • Resolved Writers Critique

    1 year, 5 months ago

    Rank Math free

    I get an undefined WordPress Error when trying to connect my site to Rankmath.com. The URL is correctly populated in the activate now process, but fails with this error:

    Action failed. Please refresh the page and retry.

    This does not resolve…e.g. blank page and the plugin on the site does not indicate successful connection.

    I’m seriously considering upgrading from the free version, but I need to be assured this will work with my site.

Viewing 1 replies (of 1 total)
  • Jeremy

    1 year, 5 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please follow this guide to help you resolve the issue: https://rankmath.com/kb/problems-while-connecting-account/

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error trying to connect site to RankMath’ is closed to new replies.