Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Are you logged in as an admin?
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), we would need to discard a theme or plugins issue.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit. If not, we will continue helping you.
Only the site admin would know and your users won’t be affected by this troubleshooting.
If this doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
Sensitive Data Section
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I just started having the same issue, in the middle of troubleshooting a plugin conflict with the new RankMath update.
I determined which plugin is causing the original error messages I’m receiving, but now I just started receiving the “Sorry, you are not allowed to access this page” as I was reactivating my plugins one at a time.
It seems to be a false message, however, because each time I activated a plugin and received this message, the plugin still activated (I verified this by going back to the plugins section of my WP and checking).
Hello,
I am sorry for this late reply. Then, were you able to solve it? If not, we are here to continue helping you.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
