Error redirecting url

#281099
  • Resolved Neis
    Rank Math free

    When I try to redirect a 301 using your plugin I get the error all the time saying that I have one source url. What could be the reason?

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Could you please share the full source URL that you’re trying to redirect?

    Looking forward to helping you.

    Thank you.

    Neis
    Rank Math free

    Hello,

    Thank you for that information.

    From your example redirect, you should be using the Exact method on the dropdown list:
    https://rankmath.com/kb/setting-up-redirections/#exact-match

    Also, you can remove your domain name in the source and destination URLs like this:

    Source: /produkty/17
    Destination: /produkty/seria-is7/

    If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    I hope that helps.

    Thank you.

    Neis
    Rank Math free

    Thank you! actually works. You convince with professionalism to buy the full version;)

    Hello,

    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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