error on class-settings.php on line 182

#48041
  • Resolved Marcelo Neves
    Rank Math pro
    Content AI Starter

    Hi there, I trust you all safe and health.

    I’m new to Rank Math, just moved from Yost. My website has 2 languages, using WPML plugin, in the English language I get that error, repeated 3 times before the header.

    In the Portuguese language, no error at all.
    Any idea?

    Thank you,
    Marcelo

    • This topic was modified 4 years, 6 months ago by Marcelo Neves.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Todd
    Rank Math free

    Hi Marcelo,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    It sounds the plugin didn’t install correctly.

    Please delete the plugin and install it again. Don’t worry, your setting will be retained.

    Do let us know if that works.

    Marcelo Neves
    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    Did you try to uninstall and install again the plugin? If not, could you try and let us know how it goes?

    Looking forward to help you.

    Marcelo Neves
    Rank Math pro
    Content AI Starter

    Hi there,

    I did remove, installed again and run the setup.

    Thank you
    Marcelo

    Alberto
    Rank Math business

    Hello,

    And after doing it, the issue was solved? Or are you still facing it?

    Looking forward to help you.

    Marcelo Neves
    Rank Math pro
    Content AI Starter

    continues the same, the same 3 lines warning code on top of the website 🙁

    Hello,

    Thanks for getting back to us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Marcelo Neves
    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi,

    First, I cannot login:

    null

    Second, you have enabled the WP_debug mode in your wp-config.php file.
    https://blogvault.net/debugging-in-wordpress/

    Simply turning it off will get rid of this “issue”. The message you are seeing is for making the data “Normalize” and can be ignored as it doesn’t cause any problem.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Marcelo Neves
    Rank Math pro
    Content AI Starter

    hi there, thank you. wp-debug was false, but another variable to log errors was on.

    All fixed now. Thank you so much!

    Alberto
    Rank Math business

    Hello Marcelo,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

You must be logged in to reply to this ticket.